If you're looking to grow your business, it's vital to have the right online business tools to help you hit your goals. Top business leaders keep up with ever-changing technology because it is essential to working efficiently and for success. Here are our top 5 online business tools to look out for in 2022:
Monday.com
Monday.com is a powerhouse and has deemed itself "the visual platform platform that manages everything." Its capabilities include sales & CRM through project & task management through business operations & marketing campaigns. The platform's growing number of integrations make it a cinch to add into your SOPs seamlessly. The complete customization availability promotes high efficiency for any type of business. If you're not that comfortable creating and implementing processes from scratch, not to worry! Monday.com has a full library of pre-built dashboard templates that cover it.
How can Monday.com help your business?
It's one central location that ties all aspects of your business together. Managing your team, tasks, sales and even accounting in one organized platform saves an incredible amount of time, allowing you (and your teams) to focus on what you do best!
Slack
By now you've undoubtedly heard of a myriad of apps that allow teams to keep in contact with one another easily. Slack is a superior platform that does just that. User friendly and social media designed, it allows teams to communicate in an organized fashion. Slack integrates with many project management apps so it makes it easy to share info, attachments and even create automated notifications over specific channels to alert the right people when needed. The platform is fully secure too so more worrying about sharing confidential files.
How can Slack help your business?
Say good-bye to "oh what was that link you sent me?" or "let me go back in my email folders and try to look for it." With Slack, you can keyword search certain chats, channels or all venues of conversation to find what you need quickly. Using automation to communicate with your team without thinking about it is helpful as well. For example, set up an alert when social media posts are published so employees are encouraged to like, comment and share. Empower your team to be as productive as possible!
Keap (formerly Infusionsoft)
Keap deems itself "a CRM system, email, text messaging, landing pages, payments and so much more, all in one easy-to use software with 24/7 support." Keap can integrate with many other software platforms as well.
How can Keap help your business?
Automating email sequences to specific groups of subscribers or clients is a key part of efficiently keeping in touch with your target audience. Still today, "email lists" are highly valuable assets to any business. Keap has a wide range to keep track of numerous audiences and email sequences. With this tool, you can automate the collection of contact information and reach out part of your retention process, therefore increasing repeat business and staying on top of potential new customers.
Crisp.chat
Crisp is "the all-in-one multichannel messaging platform that connects companies and customers." It enhances CX (customer experience) by providing a quick communication platform for customers to make inquiries and receive response from team members in real time.
How can Crisp help your business?
Retain more customers by personalizing a fast response to any questions they have or provide personalized guidance along the customer journey on your website. The Crisp availability settings make it easy to set amongst different users on your team so that the "chat" is always monitored. It also has push notifications your team can set up on the mobile app.
Google Workspace (formerly G-Suite)
Google Workspace is a suite of applications that are included when you use the Google platform to maintain your website domain's users (i.e. email, etc). The range of applications include creating shared documents (Google Docs / Sheets / Slides) through video meetings and messaging (Google Meet / Google Hangouts / Jamboard / Chat).
How can Google Workspace help your business?
Having documents you can quickly share access with anyone to edit via using the Google Drive (cloud storage space) keeps everything in one place, accessible to those that need access at any given time. The video meeting applications are very user friendly, ideal for customer and team meetings. Using Google Calendar makes it a breeze to sync calendars with your teams to keep tabs on when sales meetings are scheduled, etc.
Keeping up with online tools for your business is a must in this day and age. Assess your goals for 2022 and try implementing any one (or all) of the above software platforms and exceed your goals!
Online tools have changed the game for most businesses.
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